MyAvisha Refund and Return Policy

At MyAvisha, we prioritize quality and customer satisfaction. Our handmade chocolates, soaps, and handwashes are crafted with care and packaged securely. If you face any issue, please read our return and refund guidelines below:

Return Request Timeline

• Return or refund requests must be filed within 10 days of receiving the product.

• Requests beyond 10 days will not be accepted.

Non-Returnable Conditions

• Used or opened products will not be accepted for return or refund.

• Items must be in original condition, unused, and with original packaging.

Valid Reasons Only

• Refunds or returns will only be processed if the reason is valid and approved by our team.

• MyAvisha holds the right to accept or reject return/refund requests based on inspection and product condition.

Storage Responsibility

• Our chocolates and soaps must be stored in a cool and dry place.

• We are not responsible for spoilage or melting caused by improper storage after delivery.

Gifts & Complimentary Items

• If your order included any free gift or complimentary item, it must also be returned along with the original product.

How to Request a Return/Refund

1. Contact us via email or WhatsApp within 10 days of delivery.

2. Share your order number, reason for return, and product photos (if needed).

3. Our team will review and respond within 48 hours.

4. If approved, you will receive return instructions.

Refund Method

• Approved refunds will be credited to your original payment method within 5–7 business days after the returned product is received and inspected.